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COVID-19 Updates

At Park Avenue Hospitality, the health and safety of our guests and staffs remain our top priority. Mandatory safety measures to ensure a safe visit to our properties and stringent requirements of sanitisation and hygiene practices in our rooms, serviced offices, meeting facilities and public areas have been implemented.

We are also pleased to announce that Park Avenue Rochester, Changi, Clemenceau and Robertson are certified SG Clean by Enterprise Singapore, Singapore Tourism Board and National Environment Agency.

We have rolled out the "Stay with Confidence at Park Avenue" program, featuring five vital steps in our properties to ensure we maintain a high level of safety and cleanliness standards.

  1. Implement clear protective barriers at the front desk to prevent droplet infection. Distribute Personal Protective Equipment (PPE) such as masks, face shields, and gloves according to job requirements
  2. Enhance frequency sanitisation of high-touch areas and items including remote controls, lift buttons, key cards, and countertops according to SG Clean standard. Common areas will be sanitised with the use of misting machine 
  3. Adopt contactless payment solutions to minimise physical interaction
  4. Enforce safe distancing measures of at least 1m in public areas, back of the house, and controlling access to recreational facilities such as the pool and gym.
  5. Active monitoring of all staffs, visitors and guests through digital contact tracing (such as Singapore Government’s TraceTogether app), and non-invasive temperature screening at entrances

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